No booking can be confirmed until full valid credit or debit card details are provided.
We do not usually take a deposit. You can cancel your booking without charge if you do so more than 7 full days prior to your arrival date. If you cancel WITHIN 7 days of the arrival date then you will be liable for the full charge of your stay as booked. If you shorten your stay after arrival then you will still be liable for the full cost of your stay as originally booked. Special offers may have a different cancellation policy and you will be fully advised at the time of booking. You may wish to consider Holiday Insurance.
Check in/Check out
Rooms are available from 2.30pm on the day of arrival. If you wish to check in before 2.30pm then we can usually do this although your room may not be ready. YOU MUST CHECK IN BEFORE 8PM. We may be able to accommodate a later check in under certain circumstances. Please contact us in advance and we will do our best to help you.
We have no safety deposit box and cannot be responsible for any of your property which is lost, stolen or damaged other than by your own negligence.
All our services are offered subject to availability. In the unlikely event that we are unable to provide accommodation as booked then we will contact you as soon as possible and return any payments made. We are family run and there may be times when the drinks service is not available.
We are sure you will take reasonable care of our property but we reserve the right to charge for any lost or damaged items. There is also a charge for lost room keys or any tobacco smoke contamination in the rooms. The Blue Palms is strictly no smoking although you can smoke outside in the garden or on the patio.
We are pleased to be able to offer free car parking. Guests who use the parking facilities offered by the Blue Palms should be aware that they do so at their own risk and that we will accept no responsibility for the vehicle or its contents.